To start the account opening process by phone, call the number below. You can cancel a payment that is scheduled in advance if the money has not already been deducted from your account. Get location info for the Ascend Federal Credit Union at 303 Parrish Pl. Scheduled or recurring payments sent directly to your recipient’s account number (instead of an email address or mobile number) are made available by but are a separate service from Zelle ® and can take one to three business days to process. If you aren't able to get your money back, please call our member service team at so we can help you. If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. This is why it's important to only send money to people you trust, and always ensure you've used the correct email address or U.S. Check out all the benefits you receive with an Ascension Credit Union VISA Credit Card: 0.00 interest for 6 months on balance transfers and new purchases No balance transfer and cash advance fee No annual fee Learn how to get approved for a credit card at Ascension CU. If the person you sent money to has already enrolled with Zelle ®, the money is sent directly to their bank account and cannot be canceled. ![]() To check whether the payment is still pending because the recipient hasn't yet enrolled, you can go to your activity page, choose the payment you want to cancel and then select "Cancel This Payment." ![]() You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle ®.
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